If there's nothing there still then I have no absolute clue, I do hope you get it solved quick though as I know it's horrible specially when you'd like to play the game. Hopefully this helped I do really suck at explaining stuff, I also tend to babble, If you understand anything from above then awesome. Documents/Electronic Arts/The Sims 4/Mods is the folder you need in order to install mods and cc. If you dont know how to locate that file folder, all you need to do is follow this path: Computer > Documents > Electronic Arts > The Sims 4 >. Click on the folder that says 'Users' then once you've done that, Click on the one folder that has your PC's name on it, Like what you've named your PC, For example mine's - Shyanne - As that's my name, I know original, but once you've done that then you'll see all the same folders you have at the side but for some strange reason are completely different, click on documents after the PC's named folder, once you've also done that you'll be directed to some more folders, Click on Electronic Arts then Sims 4 then Mods.

I'm not sure whether you're still having the problem but I not long ago had the problem too, I do everything that everyone stated above but nothing even played for 5 minutes (probably longer) but I think I might of found a way you can find it, Not sure whether it'll work but.Ĭlick on This PC, then Click on your C Drive, which'll look like this - Acer ( C : ) (Without spaces) - If you've clicked on it, then you'll see a bunch of folders, Some with program files, etc. Pasting /Documents/Electronic Arts/The Sims 4/Mods into the text field Then clicking Go to be taken to your Mods folder Screenshot Folder.

Sims 4 mods folder location